Privacy policy

Who we are

This website belongs to Brookside Environmental Services, 6 Brook Lane, O’Fallon, MO 63368 (“Brookside,” “we,” “us”). This policy covers this website only. Work we do for clients is covered by the agreement for that project.

What we collect

When you use the contact form, we receive what you type in: your name, email address, and project description, plus your company, phone number, project type and project location if you add them. We also receive the IP address your message was sent from, which we use only to spot and block spam.

When you email or call us directly, we receive whatever you choose to share, such as your contact details and information about your project.

When you visit any page, our web host automatically keeps standard server logs: your IP address, browser type, the pages you request, and the date and time. These logs are used to keep the site running and secure.

Cookies and tracking

This website doesn’t set cookies, and it doesn’t use analytics, advertising, or social media tracking tools.

The site’s fonts are loaded from Google Fonts. When a page loads, your browser requests the fonts from Google, which receives your IP address and browser details as part of that request. Google’s handling of that information is covered by the Google Privacy Policy.

How we use your information

• To reply to your message and talk with you about your project
• To prepare a scope of work and proposal you asked for
• To keep normal business records
• To protect the website from spam and abuse

We don’t add you to a mailing list, and we don’t use your information for marketing unless you ask us to.

Who we share it with

We don’t sell or rent your personal information. We share it only:

• With the companies that run our website and email, such as our web host and email provider, so they can deliver your message to us. They handle it under their own privacy and security terms.
• With others working on your project, such as engineers or permitting agencies, only when that’s part of the work you’ve asked us to do
• When the law requires it, or to protect our rights or someone’s safety

How long we keep it

We keep inquiries and related emails for as long as we need them to respond to you, carry out any resulting project, and keep reasonable business records. You can ask us to delete your information at any time (see below).

Your choices

You can ask us to tell you what information we have about you, correct it, or delete it. Email [email protected] or call (314) 609-9872. We’ll respond within a reasonable time. We may keep some information where the law requires it.

Security

We take reasonable steps to protect the information you send us. No website or email system is completely secure, so please don’t send sensitive information such as financial account numbers through the contact form.

Children

This website is meant for businesses and adults. We don’t knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we’ll post the new version on this page and update the effective date at the top.

Contact us

Questions about this policy or your information? Reach us at:

Brookside Environmental Services
6 Brook Lane
O’Fallon, MO 63368
[email protected]
(314) 609-9872